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Home Authors Posts by Antoine Rizk

Antoine Rizk

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VP-Solutions Marketing, Supply Chain
order fulfillment

The cost of imperfect order fulfillment

  Delayed or incomplete orders affect business revenues in tangible ways and can incur high penalties. Ensuring perfect order fulfillment requires End-to-End Visibility of Supply...
CX

Aviation industry: Ready for Customer Experience Networks (CX)

UPDATED 11/14/18 According to the 2017 International Air Transport Association (IATA) figures, commercial airlines posted their strongest financial performance ever in 2016—reporting $35.6 billion in...
NDC

IATA NDC: Overview and implementation

The NDC (New Distribution Capability) standard, created by IATA, is a distribution standard in XML format aimed at facilitating the exchange of data between...
Finextra research

Amazon giant: It’s not the fittest who survive

Year after year from 2006 to 2016, Amazon growth grew by 27% on average (1). Its online eCommerce business, per Deloitte, has even seen...

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