Tag: cxn
API needs Managed File Transfer (MFT)
API fuels Customer Experience Networks
https://youtu.be/Dq7GwLvRhLg
Large enterprises are now focused on creating efficient customer experience networks (CXN) to capture new business, sustain revenue growth and...
Customer Experience–get your board on board
Once upon a time, it was enough to have a great product and the right price tag. Correction–once upon a time it was enough...
Beyond Omnichannel: CX networks next challenge for supply chain
Traditionally, organizations have adopted an Omnichannel approach to unifying the customer experience, but this is often not sufficient or successful in delivering ROI. Omnichannel...