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Customer experience

Customer Experience–get your board on board

Once upon a time, it was enough to have a great product and the right price tag. Correction–once upon a time it was enough...
EDI

Beyond Omnichannel: CX networks next challenge for supply chain

Traditionally, organizations have adopted an Omnichannel approach to unifying the customer experience, but this is often not sufficient or successful in delivering ROI. Omnichannel...

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