Author

Marc Souterene

VP, Professional Services OrganizationMarc is the VP of the Professional Services Organization in North America with almost 20 years of experience in the industry. He began his career with Axway consulting for customers across Europe to address complex technical challenges. In 2014, he moved from France to Phoenix, AZ, bringing a global perspective and a relentless focus on aligning services to real business needs. Over the years, Marc has led transformative projects, cultivated strong customer relationships, and developed delivery approaches that consistently produce measurable results. His philosophy centers on making customer success more than a slogan — it’s about ensuring every engagement leaves the client in a stronger position than before. Along the way, he’s learned that a bit of curiosity and dry humor go a long way — though he still can’t quite understand why “football” here barely involves feet.