Banking & Finance Customer Experience

From digital banking to open banking: the making of a great customer success story with Commerzbank

Here at Axway, we believe in the power of our solutions. But what we do truly shines when you get to see it in action, through our customers and the brilliant digital experiences they are creating every day.

We’re pleased to share how Commerzbank, the second largest German private bank, is using the Amplify API Management Platform to design innovative services as it shifted from traditional banking, to the digital banking, to the new world of Open Banking.

Filming this video at Commerzbank AG was a wonderful experience. We talked about the digital transformation of this major bank, the role of APIs and new business models with open banking, and the strong partnership with Axway.

Watch the video to see how Commerzbank’s APIs are bringing added value to retail clients by integrating third party services into the bank’s applications, and how they are creating “near banking services” and even “beyond banking services” with the Amplify API Management Platform.

Time to market is key, and the Axway amplify platform helped us a lot speeding up development and deployment from weeks to days to hours in the meantime. That’s a great success,” says Volker Sulzbach, Subject Matter Expert API & EAI Technologies at Commerzbank.

“The architecture was designed to deal with millions of calls per day. In the beginning we only had two to 3 million calls per month. Now we exceed six, ten, 12 million per day without any performance issues. And that’s what we are really proud of.”

A big thank you to Christoph Berentzen, Head of API and Open Banking, Katharina Berner, Product Owner API Strategy, Open Banking and Digital Ecosystems, Volker Sulzbach, Subject Matter Expert API & EAI Technologies, and of course Heiko Dosch, API Business Expert – Marketing & Communication Manager, for his incredible behind-the-scenes support.

We are proud to have Commerzbank AG as a key customer!

Discover the full Commerzbank case study here.

Watch our on-demand webinar to discover more about how Commerzbank is utilizing the Amplify API Management Platform as the foundation for its digital transformation.