Brice Flamant
Director, Customer Reliability Engineering, With over 15+ years of international experience in Customer Success and Product Management, Brice works with innovative technologies as a Trusted Advisor. He delivers high-level synopsis to the C-level crowd. He consistently brings the broader picture into strategic discussions to help the business scale sustainably.
What is “CRE” and what is the value for Axway customers?
The origins of Customer Reliability Engineering
Customer Reliability Engineering (CRE) is a practice that was initiated by Google in 2016, following the success and value...
The key to get ready for MFT self-service
Let’s take a minute to think about your current process for new MFT data flow creation. I'm sure you have tried to optimize this...
How a Center of Excellence helps better govern your MFT user experience
In my last post, we talked about the benefits, for a data flow governance model, of consolidating over dividing. This is very important when...
Forget about “Divide to conquer,” think “consolidate to control!”
Here it is, it’s just been announced on the market and the stocks are already going through the roof: your company is merging with...
Digitalized Managed File Transfer: One MFT service to rule 6 digital integration projects
After reading my previous post, you should be familiar with the notion of a digitalized Managed File Transfer (MFT) solution and the benefits you...
Managed File Transfer Solution: 6 benefits when adopting a digitalized MFT
A managed File Transfer solution to move large volumes of unstructured data, differs from a plain File Transfer tool, like the world-famous FTP (File...
How a digitalized Managed File Transfer solution supports infrastructure automation [VIDEO]
Most social media applications are releasing updates in production hundreds of times a day, whether we realize it or not. This new development-to-operation standard...