Maybe it came after a major announcement, or perhaps it was one too many missed connections. Whether you’re in the banking industry, healthcare, or manufacturing, these red flags matter. Either way, you’re not quite sure anymore that your MFT vendor is living up to your expectations.
Managed File Transfer fuels mission-critical processes around the world. It continues to be an important part of powering supply chains, streamlining government bureaucracies, and facilitating the exchange of information. Here at Axway, we take that mission very seriously: MFT is a strategic, core competency.
That’s not the case for everyone. Some vendors are focusing their energies elsewhere and leaving MFT behind. Modern-day challenges require today’s solutions, not yesterday’s, and that means MFT vendors must continue to evolve to meet those demands.
Axway offers the most advanced MFT solution on the market with user-friendly features.
Trusted by more than 35 tier-1 banks and financial institutions to facilitate over $700 million in money transfers and over 70 automotive manufacturers to produce over 6 million cars, Axway MFT empowers your users with intelligent integrations and self-service.
Some MFT technologies walk in step with new market developments — some can’t keep pace. Here are the signs your current MFT vendor isn’t serving your needs anymore and a look at how Axway MFT can get you excited about MFT all over again.
Red flags in your MFT vendor relationship
🚩 Lack of investment
Do you get the sense your current MFT vendor isn’t investing much into MFT? When was the last time you saw a roadmap that focused on more than just maintenance updates?
Your veteran MFT solution has earned your trust over the years. But more and more, it now crawls into the shadows of more modern, intelligent file transfer systems because of the lack of modernization. If your provider doesn’t invest in its MFT product, it’s time to retire your old workhorse and look elsewhere.
“For anyone who has seen the Globalscape EFT roadmap, it is less inspiring and more a game of catch-up. As a perfect example, Globalscape EFT still lacks a modern web-based user interface,” Chris Payne, Axway MFT Principal Product & Solutions Marketing Manager
Take the hint and look a little deeper into your vendor’s focus and commitment to MFT. For consideration, you might try thinking about what you want and need, and not what your vendor wants to give you.
See also: Fortra Globalscape customers are escaping to Axway MFT
🚩 Too many parts of the process are being outsourced
Moving to the cloud is no small task, and when your MFT vendor has to outsource managed hosting services to third parties, things get even more complicated. And you can forget about reversibility.
Other MFT vendors may say their solution is cloud-enabled, but sometimes what that really means is that you’re being patched through via connectors or containers into cloud environments. These restrictive solutions often introduce hidden costs and increase operational complexity, like needing an expert team on hand to troubleshoot when things inevitably go wrong, or even more likely, requiring the attention of multiple teams driving up your FTE costs.
🚩 Your total cost of ownership keeps creeping up
The traditional approach to MFT solutions traps organizations in all-or-nothing purchasing decisions. Some MFT vendors only offer a single monolithic application you need to buy in full, rather than offering component-level price discounts. That creates a mismatch between your needs and market offerings, where you have to pay for bells and whistles you don’t use.
The initial cost of a one-size-fits-all file transfer solution may seem reasonable. Soon after the initial purchase, however, organizations start noticing that not only are they overpaying for what they don’t use, but additional costs for maintaining a well-functioning MFT service boost TCO way beyond the initial offer.
See also: Why TIBCO MFT may be costing you more than you think
Does your budget suffer from unexpected support costs? Or are you in a sudden rush to find a costly MFT engineer? That is the sign that you should look at a more sustainable solution.
🚩 Performance isn’t meeting expectations
Downtime or failed transfers aren’t just inconvenient—they erode trust, and for mission-critical MFT, that’s unacceptable. When you’re handling thousands of transfers daily, even a single failure can have a ripple effect on customer confidence. Resiliency is key: high availability ensures continuity when individual components fail, while true resiliency goes further, covering redundancy, geographic distribution, cold sites, capacity planning, and zero-downtime updates.
But resiliency isn’t enough without visibility. Do you know how your MFT is performing and whether dependencies are slowing you down? Your MFT solution is only one piece of the puzzle. Its speed and reliability depend on the health of connected systems. Without insight into these dependencies, your “managed” file transfer may not be as managed as you think.
Learn more about file transfer visibility
🚩 You’re feeling locked in and unheard
Do proprietary protocols, complex setup and maintenance, and rigid contracts make it hard to imagine ever making a change? Meanwhile, maybe you’re concerned about cloud sovereignty as your business expands internationally, and your requests for the ability to localize data are going unheard.
If your monolithic, pre-packaged solution isn’t doing what you need it to do anymore, here is how Axway MFT might be the better answer.
How Axway MFT compares to other MFT solutions?
Build for the future from a solid foundation
For Axway, MFT is a core competency. We’re proud of it, and we have a proven track record with some of the world’s largest organizations. When it comes to a service as foundational as MFT, it’s vital to have a mature partner that understands your business inside and out. Axway continues to invest in R&D for MFT so that we’re always offering our most innovative set of solutions.
Axway delivers on the cloud promise with its own resources and ecosystem
Axway offers agnostic MFT solutions that work on-premises or in the cloud – or both, if you’d rather go the hybrid route. With full Managed Services options in the AWS or Microsoft Azure cloud, Axway is the only vendor that provides a true hybrid cloud – not a pieced-together solution – for true openness and flexibility.
What’s more, when deploying your MFT solutions in the cloud, you have the option to reverse back on-premises if this is required later in a project. You’re never locked in.
Pay only for what you need
Choose to host your MFT on-premises, in a private or public cloud, or in the Axway Managed Cloud. Axway offers a flexible, pay-per-use subscription model so organizations only pay for what they use and can scale when ready.
Industry-leading performance. Truly.
When we say “high availability,” we mean it. According to Axway performance metrics, MFT customers achieve up to 99.99% availability through its high SLA commitments, which is one of the highest performance parameters in the industry. It’s trusted by global banks, leading healthcare providers, and government agencies with the most stringent regulations to maintain uninterrupted data flows. We’re willing to put that number out there, because that’s how much confidence we have in our ability to keep your MFT running. And we’ll help you perform updates with zero downtime.
Future-proof features that simplify your integrations
Data is a critical currency in today’s subscription economy. Integration needs have become more complex as enterprises move their workloads to the cloud and other cloud-connected platforms. This complexity increases beyond the traditional uses of MFT solutions, and B2B processes are struggling to deliver the real-time needs of the business they intend to support.
Modern problems require modern solutions. Axway’s Intelligent MFT platform addresses this challenge with:
- An enterprise gateway for file transfers with a variety of file transfer protocols
- Context based routing (IFTTT for your data flows) for dynamic data distribution across various endpoints
- The ability to connect multiple data sources/sinks using a wide range of pre-built connectors
- Low/no code toolsets that empower your file transfer specialists to accomplish integrations on their own
Axway is uniquely positioned to address any integration needs, because we understand the importance of providing data at the right time, right place, and right format for all your core applications.
Why choose Axway MFT over other MFT vendors?
Well, how important is it for you to have a strategic partner to enable your critical MFT operations and integrations for the long haul? And how confident are you in how your move to the cloud is going right now?
Axway will always stand out as a pure player on B2B integration with MFT. If you’re searching for the best MFT vendor for hybrid cloud with long-term flexibility and the best performance, Axway MFT is your answer. We continue to innovate and invest in the future to deliver fully managed enterprise-grade solutions for any customer environment and industry, regardless of its IT infrastructure.
Axway MFT has a proven track record, delivering fully outsourced solutions on both single-tenant and multi-tenant cloud infrastructure. Let us be your strategic partner for MFT – both now and in the future. You deserve better.
Frequently Asked Questions
What are the main signs my current MFT vendor isn’t meeting my needs?
Key red flags that your MFT vendor isn’t meeting your needs are a lack of investment in MFT innovation with roadmaps focusing on maintenance updates rather than new features. Performance issues, for example, frequent downtime or failed transfers can also signal that it may be time to look for a different provider. If your vendor can’t keep up with your modernization needs, it is another sign to consider switching.
How does Axway MFT compare to other managed file transfer providers?
For Axway, MFT is one of the core competencies, and not a secondary product. Axway has a proven track record of success and trust from global enterprises. Axway MFT delivers true hybrid cloud capabilities, able to work seamlessly across multiple environments, whether fully in-cloud, hybrid, or on-premises, and with full reversibility. Axway’s pricing model allows you to pay only for what you need, and scale when your team needs it.
What is Axway’s uptime guarantee for MFT services?
Axway guarantees 99.99% availability. Axway MFT supports zero-downtime updates, ensuring continuous service during maintenance and ensuring constant service for your customers.
Can Axway handle modern integration requirements?
Axway recognizes that businesses today face an integration challenge, and traditional file transfer solutions can’t keep up with modern demands. That’s why Axway has been advancing its intelligent MFT system. It addresses modern integration challenges with multiple advanced features. You can read more about intelligent MFT’s modern approach to system connectivity in our blog.
Is Axway a good fit for regulated industries?
Axway MFT is well-suited for regulated industries. Organizations with business in regulated industries benefit from Axway’s enterprise-grade security and built-in compliance features. Axway’s ability to localize data storage makes it ideal for industries with strict compliance requirements. Axway has a proven track record with global organizations across various regulated industries, including financial institutions, PCI DSS-compliant organizations, healthcare companies with HIPAA requirements, and other highly regulated sectors.
See how Axway MFT enables user self-service, quick partner onboarding, and secure file transfer automation. No sign-up required.