Magic Quadrant for Content Collaboration Platforms: Gartner Mid-Market

In July, Gartner published their Gartner Magic Quadrant for Content Collaboration Platforms, and we were very excited, actually, super excited to be positioned as a leader. Then shortly after that publication, Gartner published the Gartner Mid-Market Context: “Magic Quadrant for Content Collaboration Platforms” and we were named a notable vendor for the second year in a row.

What does this mean?

It means that not only are we considered a leader in the Gartner Magic Quadrant, we are also considered a notable vendor for mid-size (MSE) enterprises who need the same level of security, storage choice and user experience as larger enterprises, but have a strong understanding of the mid-market and support based on their unique challenges.

The Mid-Market Context: “Magic Quadrant for Content Collaboration Platforms” research highlights consideration for technology and service selection, such a simplified pricing, all-inclusive licensing and discounts for multi-year subscriptions. While this is beneficial to our mid-size enterprises, we believe that it is of value for our larger enterprise customers as well. Our pricing model overall for all sizes of enterprises is simple and all-inclusive to help customers manage their total cost of ownership.

Commitment to the mid-market

Axway is committed to the mid-market enterprise and, over the last 12 months, we’ve built out a team of account executives, customer success managers and a partner organization designed to focus and support the mid-market enterprise. Mid-size enterprises who value Syncplicity for file sharing and content collaboration typically are faced with the same type of security or compliance requirements as their larger counterparts and/or have complex use cases they are solving.

Syncplicity helps solve several business challenges with one solution that integrates with existing content repositories, storage solutions and technologies like Office 365. Our content collaboration solutions augment existing systems while solving business challenges like–modernizing home directories, mobile access to files, easy and secure internal and external file sharing, real-time backup while providing enterprise-grade security and compliance.

Customer success team

While Syncplicity is a great solution for mid-size enterprises, what really makes Syncplicity stand out is our Customer Success Team. This is a team that is dedicated to helping our customers achieve their goals, whether it’s modernizing their home directories, real-time backup, file distribution to a mobile workforce or internal and external sharing. This team partner with our customers from proof of concept–through user adoption, engagement and helps customers assimilate new features as they are released.