Application Integration

The five maturity stages for API adoption

API adoption

API adoption in large organizations has been taking a few years and is along a path of increasing business value.

API adoption

On one hand, we see some innovators realizing the need for immediate change, perhaps because of an impending threat. They go directly to embracing all aspects of transformation including enhanced customer experience, higher process efficiency and business agility and also a revised business model leveraging external innovation and a growing ecosystem.
On the other hand, many companies approach digital transformation in an incremental way by addressing specific business and IT challenges as they surface.

It’s important to understand however that business value of particular projects increases from left to right on the curve above.

Some timidly look to increase only operational efficiency by modernizing IT infrastructure. Valuable yes, but even more valuable if delivered in the course of improving customer experience or building digital ecosystems. By owning or participating in Customer Experience Networks, the perceived value is multiplied and the network effect creates exponential value.

In practice, there are no fixed lines that enterprise digital efforts adhere to but there are two key things to remember whatever path you are on:

  1. The more business value your efforts can deliver will result in greater impact. In this rapidly changing digital world, faster has never been more important.
  2. It’s important to look at digital business strategically, and not just focus on projects but on building the ability to adapt to continual change. This requires the right foundational set of capabilities to support you as you go along your transformation journey.

Here are a few examples of API adoption projects:

Read more about open banking adoption with the help of APIs.