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Aviation industry: Ready for Customer Experience Networks (CX)

UPDATED 11/14/18 According to the 2017 International Air Transport Association (IATA) figures, commercial airlines posted their strongest financial performance ever in 2016—reporting $35.6 billion in...
EDI

Beyond Omnichannel: CX networks next challenge for supply chain

Traditionally, organizations have adopted an Omnichannel approach to unifying the customer experience, but this is often not sufficient or successful in delivering ROI. Omnichannel...
pharma supply chain

Ready for serialization/DSCSA compliance?

The next major milestone under the Drug Supply Chain Security Act (DSCSA) will occur in November 2017 when manufacturers begin to apply identifiers to...
pharma supply chain

Digitizing the pharma supply chain: improve patient safety

In response to globalization and heightened competition, complex supply chain ecosystems have emerged across the pharmaceutical industry. The result is the number of raw...
integration

Supply chain organization: All I want is a digital business strategy

Dear Santa, I work for an organization that operates in the global supply chain, and I hope the North Pole is treating you well and...

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