We are beyond thrilled to announce that Gartner has named Syncplicity a leader in the Magic Quadrant for Content Collaboration Platforms report, the second...

  No doubt about it, we currently live in an incredibly connected world. From phones, tablets to PCs. If you weren’t already aware, then welcome to...

We live in an age where data and technology are dominating industries, creating new market winners and crippling the old guard. The rise of...

Ensconced in the notion of "digital business" that holds customer experience, there's a rapid shift in focus. This goes from internally focused systems and...

Throughout the year 2017, the data points continued to grow and grow in an amazing way. Good examples of these sources include KPMGs papers...

UPDATED 11/14/18 Fresh off last year's Gartner Application Strategies and Solutions Summit, I remain passionate about our customers realizing tangible business results with AMPLIFY. And...

Once upon a time, it was enough to have a great product and the right price tag. Correction–once upon a time it was enough...

Lean Six Sigma is a business and process continuous improvement and management methodology combining two separate approaches: "Lean Thinking" and "Six Sigma." Both methodologies...

Some don't get it. What is this term a Customer Experience network? Others, using the term or not, clearly do get it and have...

In the Age of the Customer, providing a top-notch customer experience will increasingly be seen as table stakes, as more and more companies launch...